GSB consultants listen. We listen “into” the conversation and we listen “through” the process. We continue to learn how to be present and remain open and teachable. We engage our clients where they are. Our “agenda” is that of the concerns and goals of our client. Whether it be a Feasibility Study for a Capital Campaign, or a Strategic Planning Process to establish Mission and Vision, the GSB consultant collaborates with the client to insure desired outcome. The value of remaining “teachable” is one we expect of our clients. Through conversation and personal interaction, both the consultant and the client move forward in learning from each other. GSB consultants listen. We listen into the conversation and listen through the process and lead the client to the desired outcome.
When some charities and churches are embroiled in conflict, they think a Vision or Strategic Plan will fix their operational issues. During a crisis or when there’s high anxiety over the instability of the organization, it’s not the time to initiate a Vision Plan. What is needed is an Operational Plan.
When the Annual Giving Program is non-productive for several years, some leaders propose a Capital Campaign to raise a significant amount of money to fix the annual deficit. A more effective plan is to strengthen the Annual Giving Program to solve operational funding needs and thus build toward a capital campaign.
All too often as an organization seeks to initiate a Vision Plan or Capital Campaign, it is discovered that the leadership (staff and/or volunteer) is dysfunctional. When this is the case, there’s no way a Vision Plan or Capital Campaign can be successful. First things first, a Board Development Consultation is needed to focus the leadership and insure success of any Plan or Campaign.
Not all conflict is bad; healthy organizations have conflict, but they have learned how to manage, resolve, and improve from it.
The GSB consultant can help identify where to enter the system and begin to work on effective leadership and clear visioning. . If there is conflict or no Vision, giving will be flat or decrease. However, when the leadership can articulate the Vision, when conflict has been resolved, people will respond and will support with increased volunteerism and giving. It is systemic and organic; all are connected and when open and flowing, generosity grows.